Off-shoring software development, maintenance, and support activities is an established means of finding talent, driving down costs, and improving company's competitive position in the market. However, too many off-shoring efforts fail to deliver their promised ROI through unexpectedly high setup and maintenance costs, poor quality, and loss of customer confidence. We at Conflair have been working with off-shore projects in a variety of areas for a long time. We leverage this experience, as well as our expertise in
software process improvement, as well as in
software development,
quality assurance, and
testing to help companies benefit from off-shoring while avoiding the pitfalls.
Off-shoring poses all the familiar challenges of software development:
- Making the newcomers understand your business and way of doing things
- Developing commitment and loyalty
- Maintaining an easy-to-follow yet robust software development processes
- Progress monitoring and management control
- Accomplishing milestones and meeting deadlines
amplified by
- Geography – you need to do it with people who are thousands of miles away
- Time zone differences – when you come to work, they are ready to go home
- Different organizational culture – and just as important, cultural differences
- Infrastructure – hardware, software, telecommunications…
We have developed a method to make off-shore development work:
Off-shoring Assurance. We help companies to ensure that their off-shoring efforts deliver the expected ROI by building the quality controls into the off-shoring process from day one:
1. Define your needs and goals
Conflair helps you to define clearly what you want to achieve by off-shoring: lower costs? Higher quality? Quicker turnaround for implementing changes? We help you translate these goals into an RFP that will take into consideration all the different variables of the off-shore equation.
2. Select off-shoring model
Your way of doing business, future plans and other factors will determine your strategy in regards to the off-shoring model. Would it be a partner relationship with an existing off-shore company? Acquisition of an existing off-shore entity? Starting a division of your company overseas? We will guide you through the risks and opportunities presented by each of the options available to you.
3. Develop off-shore solution
Conflair will work with you to develop a solution that meets your needs:
- Selecting an off-shore entity
- Analyzing and improving your existing software life cycle to ensure it is ready for off-shoring
- Overseeing a controlled and orderly handover
- Defining and implementing management controls and performance measures
- Creating quality control mechanisms: metrics, measures, or perhaps even a management dashboard
- Developing and administering training
The quality of your process makes the difference between success and failure of off-shoring. Conflair helps you to make this difference.